Payment & Shipping options
Payment and Shipping
The following terms and conditions apply:
The products are delivered all over the world.
Shipping costs (inclusive of legally applicable VAT)
Domestic deliveries (Germany):
Shipping within Germany via Deutsche Post & DHL:
Maxi brief Deutsche Post (for samples & small items): 2.90€
Up to 3kg (DHL) : 5€
FREE SHIPPING: ALL GERMANY ORDERS OVER 60€
Due to the number of customers asking for pick-ups we now also offer our Berlin-based customers this option. Please use the code FREE SHIPPING at checkout. We will then contact you for further details of when & where to meet (we are based in Moabit but could be flexible to arrange a meet-in-the-middle!). Please note this is ONLY for those who are able to meet in person to hand over orders!
We are now also attending weekly Markets on Saturday & Sunday which we will announce on our home page (and our Instagram profile @biobunnies_shop) where we will be each weekend :) This will give you a chance to try out the products & we love to meet our customers!!
Deliveries to foreign countries:
Orders for the rest of the EU are shipped via Deutsche Post:
Up to 500g: 7.50€
Up to 1kg: 11.50€
Up to 2kg: 13.75€
Up to 5kg: 16.25€
Shipping: Worldwide - PLEASE NOTE WE ARE UNABLE TO SHIP WORLDWIDE INTERNATIONAL ORDERS CURRENTLY DUE TO THE CORONAVIRUS PANDEMIC.
Up to 500g: 6.20€
Up to 1kg: 9.50€
Up to 2kg: 19.00€
Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 3 - 5 days, for deliveries abroad within 5 - 7 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.
In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.
Accepted Payment options
- Payment in cash at the time of collection
- Payment via credit card
- Payment via PayPal
- Payment via PayPal Express
- Payment via Sofortüberweisung [immediate transfer]
- Payment via Apple Pay
- Shopify Payments
Further details on payment
If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.
In case of questions, please contact us at the contact details mentioned in the Legal Notice.